The #1 Cloud Based Analytics Platform, SiQ, is a suite of data management and built-in predictive analytics tool that transforms data into actionable insights and increases the operational efficiencies of utilities. SCM is the #1 mobile and portal Customer Engagement Platform that provides self service capabilities and enables real-time two-way communication empowering the customer-utility relationship. Their products have been globally recognized by the utility and technology industry. They provide smart solutions to the electric, water and gas utilities that reduce operational costs of the utility and maximize their return on investments. Smart Utility Systems (SUS) is the leading provider of cloud-based Software-as-a-Service (SaaS) solutions for Mobile Customer Engagement, Mobile Workforce, and Big Data Analytics to the Energy and Utility sector. Through single integrated platforms accessible anytime and anywhere from a smartphone device, SUS provides innovative strategies and approaches to maximize benefits of smart grid investments made by electricity, water and gas utility companies.Ĭompany Recognized by the Utility and Technology Industry This business model for utilities ensures that they plan, operate and manage their integrated customer operations better, even though they may be on different business platforms. With industry leading products to support customer engagement, Smart Utility Systems, helps utilities improve their performance through analytical capabilities with key KPIs and helps in streamlining their business processes. With changing customer expectations, utilities need to innovate and procure best practices to stay relevant for their customers in the future. With this, they are increasingly becoming customer-centric with an increased focus on customer engagement. The utility industry is undergoing a rapid transformation with changing market dynamics, technological advancements, changes in regulatory requirements and an increased focus on reducing emissions.
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